If you have booked your tour through a third party distributor, please contact them directly to cancel or rebook your tour.
To cancel your booking, please contact our Customer Care team by email.
You may cancel your booking more than 24 hours before the tour for a full refund of your tour fee. Please note that if your tour requires non-refundable entrance tickets to any sites, the cost of these will be deducted from any refund.
There is no refund for cancellations less than 24 hours.
All cancellations need to be received by email – Real Rome Tours will not accept responsibility for undelivered emails.
Please allow up to 4 business days for your refund to be returned via the payment method provided at time of booking.